Choose the problem.
Map the workflow and define the outcome worth improving.
How we work
A practical route
to AI adoption.
Start with a defined problem. Build the evidence and operating process needed to put a solution into use.
Check the foundations.
Review the data, access, dependencies, and approval points.
Test a focused solution.
Build a pilot and compare it with agreed acceptance criteria.
Put it into use.
Integrate, document, and agree the support needed afterward.
Before implementation
Agree the work
and how it is accepted.
- Outcome
- The task, users, and improvement you want to assess
- Scope
- Deliverables, dependencies, and exclusions
- Acceptance
- Test cases, review criteria, and approval owners
- Delivery
- Milestones, costs, and the process for changes
- Operations
- Handover, support coverage, and escalation paths
Ways to engage
Match the team
to the work.
Consulting engagement
Clarify a use case, assess the prerequisites, and plan the first implementation.
Project or embedded team
Commission a scoped build or add implementation support to your current delivery process.
Ongoing support
Agree the review, maintenance, and exception-handling workload after deployment.
Questions
Before
we begin.
Do we need a defined project?
No. A consulting engagement can help clarify the opportunity. If you already have a specification, we can begin with an implementation review.
Can you work with consultancies and agencies?
Yes. Formals can support a defined engagement or work within an existing delivery team.
How are cost and timing agreed?
They depend on scope, systems, dependencies, and coverage. The delivery proposal sets out milestones and costs before work begins.
What happens if the pilot does not meet the criteria?
Review the results and agree whether to revise the approach, resolve prerequisites, or stop. Wider deployment follows an explicit acceptance decision.
How is access handled?
Confidentiality, permitted access, data handling, and ownership are agreed before information or system access is shared.
Work with FormalsLet’s plan
Let’s plan
the next step.
Discuss the opportunity, the delivery requirements, or support for an existing system.
Talk to an AI expert